Monthly Archives: July 2012

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DITA for Small Teams: Does Size Matter? Check Out This Case Study

Recently, there has been a series of discussions in LinkedIn on whether DITA can bring a return-on-investment (ROI) for small teams. Most of people participated in the discussion agreed that even teams of 1-5 writers can benefit from DITA. I totally agree that the size of a team alone isn’t the factor that influences the Read More …

Using the “Five Whys” Method to Discover Your Content Needs

The method of “Five Whys” takes its name from the investigative approach of asking “Why?” five times to understand the root of the problem. The answer on the first “why” will prompt another “why” and so on until you get to the real problem. By repeating “why” five times, you can gradually move from a Read More …

How to Choose a DITA Content Management System

Okay, okay, I’m already hearing these voices: “How can a content management vendor give recommendations on choosing a content management system? It’s all manipulative! Any vendor write such ‘recommendations’ in a way that brings a customer to the idea that the vendor’s CMS is the right one to choose”. Look, I myself am very skeptical Read More …