Recently, there has been a series of discussions in LinkedIn on whether DITA can bring a return-on-investment (ROI) for small teams. Most of people participated in the discussion agreed that even teams of 1-5 writers can benefit from DITA. I totally agree that the size of a team alone isn’t the factor that influences the … Read More …
The method of “Five Whys” takes its name from the investigative approach of asking “Why?” five times to understand the root of the problem. The answer on the first “why” will prompt another “why” and so on until you get to the real problem. By repeating “why” five times, you can gradually move from a … Read More …
Okay, okay, I’m already hearing these voices: “How can a content management vendor give recommendations on choosing a content management system? It’s all manipulative! Any vendor write such ‘recommendations’ in a way that brings a customer to the idea that the vendor’s CMS is the right one to choose”. Look, I myself am very skeptical … Read More …
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